Have recently bought two FX5 filters(EXCELLENT PRICE!), a 20g long tank, some drift wood as well as a heater from Rich. Just wanted to post about my exp with him. On a scale of 1-10 I'd rate Rich damn close to a 10. All goods were in good working order, he also dropped off at my house which I know he cant do for all lol, but worked out good for me. Plus he's a friendly guy that turned me on to other members that had fish I was looking for. Will do business with him again no prob.